Alexa is a computer helper that can talk and listen to you. It is made by Amazon, which also makes many other things we use every day. Alexa's job is to help us with tasks, answer questions, and play music or stories. But right now, Alexa is not doing very well compared to some other helpers like Google Assistant or Siri.

Amazon wanted to make a new and better version of Alexa called "Remarkable Alexa." They thought people would pay money for it, but many customers tried it and found problems. Sometimes Alexa did not understand what they were asking or gave wrong answers. Some people at Amazon also do not agree on whether people should pay for this helper or not.

In the past, Alexa has had some troubles too. People said that Alexa was listening to them when they didn't want it to and sometimes told false information about important things like elections. Because of these problems, Amazon decided to make fewer Alexa helpers and focus on other types of smart technology. Read from source...

1. The article focuses too much on the technical aspects of Alexa and its competitors, rather than exploring the underlying reasons for these issues. For example, it does not mention how the COVID-19 pandemic affected consumer preferences or the development of voice assistants, nor does it consider the ethical implications of collecting user data.
2. The article uses vague terms such as "in-house" and "external customers" without specifying who these parties are or what their interests are. This creates a sense of confusion and distrust among readers who might wonder if the information is accurate or biased.
3. The article fails to address the broader context of Amazon's strategy in the voice technology market, such as its partnerships with other companies, its investments in research and development, and its long-term vision for Alexa. This makes it seem like a isolated problem rather than part of a larger plan.
4. The article relies heavily on quotes from unnamed insiders who may have their own agendas or biases. For example, one insider is quoted as saying that there is "tension over whether people will pay for Alexa or not," which seems to imply that this is the main reason behind the project's difficulties. However, without knowing the source of these quotes or their credibility, it is hard for readers to judge their validity or relevance.
5. The article ends with a series of links to other articles on Benzinga's website, which may be seen as an attempt to drive traffic to the site rather than providing useful information to readers. This could undermine the credibility and integrity of the journalism.