A man named Martin from a big car company called Tesla is very happy because many people want to buy their electric cars. He says that not many people notice how good it is that the people who already have Tesla cars really like them and want to keep them. This is important because if people like the cars, they will tell others and more people might want to buy Tesla cars too. Read from source...

1. The title is misleading and sensationalized, implying that the investor relations head was "chuffed" by the survey results, which may not be entirely accurate or representative of his true feelings.
2. The article mentions a Bloomberg Intelligence survey but does not provide any link to the original source or methodology, making it difficult for readers to verify the credibility and reliability of the data.
3. The article emphasizes Tesla's high customer retention rate as an "underappreciated point," while ignoring other factors that may contribute to the company's success, such as competition, innovation, product quality, or marketing strategies.
4. The article uses terms like "rapidly growing appetite" and "surge in electric vehicle interest" without providing any quantitative evidence or statistical analysis to support these claims. This could be interpreted as a biased or exaggerated perspective that favors Tesla over other EV manufacturers.
5. The article cites Martin Viecha, the investor relations head, as an authoritative source on Tesla's customer retention rate, without mentioning any potential conflicts of interest, such as his vested interests in the company's performance or stock price. This could undermine the credibility and objectivity of his statements.