Klarna is a company from Sweden that lets people buy things and pay later. They use a smart computer program called an AI bot to help customers with their questions. This AI bot is so good that it can answer questions faster and better, which makes people happier and saves money for Klarna. Now, Klarna wants to share this AI bot with other companies because it thinks it will make them more money too. Read from source...

1. The headline is misleading and exaggerated, as it implies that Klarna's AI bot is solely responsible for the 25% reduction in repeat queries and the $40 million profit improvement. The article does not provide any evidence or data to support this claim, nor does it mention any other factors that may have contributed to these outcomes.